Personal Computers -
        The Whole Story

“The PC should be a servant
not a master”

Designed & Presented by: Martin Brossman

* Your Needs vs. the Computer Capabilities
* Basic Functions and Physical Elements
* Guide for Configuration and Purchase
* Getting the help you already paid for
* What to do when weird things happen

Filling the missing pieces with: Windows; Microsoft Word; Windows Explorer;
Using the Internet; Special Applications;
Virus / Firewall protection
 
Most people enter into the personal computer world today through a trial and error process finally getting command of simple uses without a basic understanding or a foundation on which to build. Bad habits are firmly entrenched and no foundation exists to improve or move on to more comprehensive use of the PC. This course is designed both for the ordinary user to establish a sound foundation and move on and those who seek a sound foundation to avoid the typical frustrations and bad habits of the newer user.

 

About the developer and presenter:
Martin W. Brossman is the Director of CoachingSupport.com, an organization committed to supporting people in living lives they love. He is a trainer and personal coach, specializing in communications, career direction, conflict resolution,  coaching, and team effectiveness. A graduate of St. Andrews College, he has 20 years of professional experience including organizing and operating small firms and a personal consulting business. At IBM he received the "IBM Means Service" award, the top award given for customer service. In 2000 he was honored with the NC Governor's Volunteer of the Year Award. Martin has been a speaker and trainer for corporations, government agencies, and medical centers including; IBM, The Environmental Protection Agency, Duke Medical Center, and the Granville County Health Department. He has been a featured presenter at the National Leadership Training Forum of the American Society for Training and Development. As a volunteer and trainer, he offers his services to the Laugh Mobile Program at Duke University Hospital in Durham, NC.

This course is available as an on-site course. For further course information contact
Martin Brossman at Phone: (919) 847-4757 or e-mail: Martin@CoachingSupport.com

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